Tzu Chi’s charitable care services around the world implement the policy of “diversity and inclusion”. There will be no difference, discrimination or unfair treatment based on religion, race, nationality, class, party, thought, wealth, language, color, age, facial features, marriage, physical or mental disability, gender or sexual orientation. We are committed to creating an environment that is dignified, safe, equal and free from harassment.

Tzu Chi attaches great importance to the health and environmental safety of people in the locations where Tzu Chi serves around the world. It not only complies with laws and regulations of various countries, but also provides various software and hardware measures and education and training to promote health and safety. Tzu Chi cooperates with professional doctors, nurses, police officers and firefighters to regularly provide education and training related to safety, health, fire protection and other labor safety, and take necessary preventive measures to prevent occupational disasters in the workplace. We cooperate with Tzu Chi Hospital to provide regular free health checks for employees and volunteers and organize health management lectures and activities actively. We cooperate with the Ministry of the Interior, Ministry of Health and Welfare and other non-governmental organizations to provide professional training for disaster prevention volunteers and care companions to prevent major disasters wherever Tzu Chi serves, and provide employees with relevant knowledge and future develop. We also organize activities to expand the interpersonal interaction among employees, improve their work-life balance, and establish a global charity service field with peace of mind, safety, physical health and spiritual happiness.

Tzu Chi values the equality of all stakeholders. We comply with laws and regulations related to charity, volunteer service, and labor in various countries and do not engage in illegal activities, such as prohibiting forced labor and child labor, and regularly care for and manage the attendance of employees and volunteers. We also provide communication channels for employees and volunteers, and actively build a service environment of mutual help, labor-employment harmony, equality and respect.

Tzu Chi attaches great importance to the information security and personal privacy of all stakeholders. In order to protect human rights privacy and ensure that the collection, processing, and use of personal data comply with relevant laws and regulations on personal data protection, a comprehensive information security management mechanism has been established for all stakeholders' data access, processing, transmission, storage, and information equipment security. In this way, we can control access to physical and digital data and prevent data leakage.

Tzu Chi attaches great importance to communication with all stakeholders. We have established multiple communication mechanisms and platforms such as emails, communities, suggestion boxes and complaint channels online, physically, individually and in groups. We respond sincerely and proactively, communicate fully and solve problems effectively, moving towards the goal of a better future. Donors, beneficiaries, suppliers and partners can communicate and express their opinions through the public communication platform on the Tzu Chi Foundation website. Employees can express their opinions through the existing employee grievance channels.